In the following sections, I’ll cover the key features of GoodDay so you can see what it offers. I have chosen the features that I feel will significantly impact how you use the software and manage personal and company projects.
Project and Task Management Tools
If you want all the workflow views imaginable, you’ll appreciate GoodDay. Views include Kanban boards, lists, calendars, Gantt charts, workload and resource management, discussion and meeting views, goals and expenses. You can even embed views from social media platforms, Google Docs, Google Sheets and Figma. GoodDay also makes filtering and sorting data easy, which is ideal for those working on large projects.
All the tools use a drag-and-drop mechanic, making it easy to move tasks around. Adding due dates, assignees, finance, time and other pertinent task information is self-explanatory. GoodDay also offers many customization options, especially for the Kanban boards. You can change the size and color of the cards and add or remove 41 data points that cover everything from estimates and story points to dependencies, tags and financial information.
As you can imagine, the Kanban boards can quickly become overloaded with information. Still, if you like having lots of data in front of your eyes, you have that option. Overall, I like the tools on offer. Whether you’re using Scrum, Waterfall, Critical Path Method (CPM), Critical Chain Project Management (CCPM), Kanban or other traditional project management methodologies and Agile frameworks, you’re covered.
Collaboration Tools
GoodDay’s real-time document tool is very basic and far from those found in ClickUp, Notion and Coda. Still, remote teams can create documents related to the project in real time. The documents are easy to set up; however, despite being a feature GoodDay heavily promotes, I can’t help but feel the documents are half-baked.
When you fire up the tool, you won’t find templates for common project documents including meeting agendas, risk management plans to help combat scope creep or Scrum ceremonies such as sprint reviews and retrospective meetings. You can’t add elements from your project, such as timelines and tables, and team member names do not appear when collaborating, making it difficult to see what part of the document everyone is working on.
Another negative is that collaborative documents are not supported on mobile devices; they only work in the browser and desktop versions of GoodDay. Still, these documents are far better than Wrike’s poor attempt at document collaboration. The tool is simple but allows distributed teams to come together and produce documents, which is a plus.
Along with the documents, the instant messenger in GoodDay is basic but functional. You can send individual and group messages and documents. Another plus is that the messenger works on the web, desktop and mobile applications. Unfortunately, you cannot send voice memos or video messages like in ClickUp. Even Zoho Projects’ chat tool allows voice messages. Still, the tool is better than monday.com’s and Asana’s standard messaging tools.
Integrations and Automation
The good news is that GoodDay offers integrations, which are vital components of project management platforms. The bad news is that there aren’t many to choose from (just 19). Available integrations include Google Workspace, Gmail, Slack, Google Drive, Dropbox, Jira, Asana and Trello, to name a few. With the right know-how, you can create integrations with the GoodDay API or use third-party platforms such as Zapier and Make.
I created several integrations and found the process easy enough. Some integrations, such as Gmail, require additional software from the Google Workspace Marketplace, but everything works as it should. Overall, you should have no problems creating platform links, even if you need to use Zapier or another integration service.
I got on well with GoodDay’s automation builder during my time with the software. You’ll find 69 templates that you can use to create basic workflow automations such as sending an email when a task’s status changes, creating reminders after data arrives and assigning users to specific task types. You can also create complex custom automations. Without much hassle, you can generate automated workflows that span multiple platforms.
Dashboards and Reports
I have been pleasantly surprised with the reporting tools and dashboards in GoodDay. The customizable dashboards can show widgets that display many key performance indicators (KPIs). While you can’t sort and filter data to the extent you can in Wrike and monday.com, you can still monitor almost every aspect of your project.
The data can be shown in many forms, including pie charts, bar and line graphs, numbers and text. You can add lists showing tasks, notes and time reports and display burnup and burndown charts, team velocities, task summaries and custom widgets. My only gripe is that the widgets cannot be resized, meaning sometimes, dashboards can look a little disjointed. Still, overall, the reporting features in GoodDay are great.
Administration and Security
Dive into the settings menu, and you’ll find a comprehensive selection of administration and human resource tools. You can set employee roles and custom permissions and control project access. HR-wise, you can generate organizational charts, set employee skills, labor costs and work schedules, and request employees to clock in and out.
Unfortunately, GoodDay decided to segment security and privacy heavily. You’ll find options to require two-factor authentication (2FA) and set up and configure single sign-on policies.
Strangely, free and Professional plan members can use Google and Apple single sign-on, but 2FA is unavailable. The 2FA feature unlocks in the Business plan. All other advanced security and privacy tools, such as custom SAML, session management, custom permissions and roles, and HIPAA compliance, are for Enterprise members only.
Now for the kicker. Your data is encrypted when you send it to and from GoodDay servers (in transit), which is good. However, data at rest on anything but the Enterprise plan is not ciphered. If bad actors breach GoodDay servers, they can walk away with unencrypted data from Free, Professional and Business accounts—which is ridiculous. This leads me to say that all plans other than Enterprise cannot be trusted. Use them at your own risk.
Customer Relationship Management
GoodDay offers a decent CRM tool that allows businesses to enter customer and client data and link those customers to specific projects and tasks. You can enter basic customer information such as names, phone numbers, email addresses and websites, and add notes. You can also produce client portals, allowing customers to see project progression.
The CRM tools on offer aren’t as powerful as those in dedicated CRM platforms, but SMBs that need basic CRM functionality could save money if the built-in tools do what they need.