To determine the highest-quality registered agent services, we researched over 15 providers and chose the 10 best. We reviewed these services across six primary categories, with a total of 17 different metrics. The criteria were weighted to stress features that are valuable for small businesses.
Here are the metrics we applied to assess the most effective registered agent services:
Pricing
We assessed both the startup and renewal costs for registered agent services, as well as any extra or unexpected fees, including surprise add-ons. We also factored in any guarantees and additional benefits. Pricing makes up 20% of the final score.
General Features
Thirty percent of our review methodology included looking at how providers manage documents, communicate the arrival of new correspondence and whether they alert you to important registration renewal deadlines and urgent documents.
Mobile App
Modern business often extends beyond a single office location. Many entrepreneurs use mobile technology to maintain smooth operations. We assessed whether services provide a mobile app, although this feature only represents 5% of the score because it does not affect the core services provided by the agent.
Service and Support
Unlike mobile features, we found that the ability to get in touch with live help at any time is a crucial component of a superior service. We researched the customer support availability for each provider and rated them based on the different methods of contact, the availability of 24/7 support and the existence of a knowledge base for self-help. These factors make up 15% of a provider’s total score.
Ratings and Reviews
To understand user perceptions of each provider, we looked at third-party user reviews and ratings. We assessed the average rating for each provider and the count of reviews they collected. These ratings make up 10% of the total score.
Expert Score
Based on our direct experience, we considered a variety of metrics such as user-friendliness, feature quality and popularity to determine the top services. This expert review constitutes the final 20% of the total rating.
