To identify the top-rated registered agent services, we explored more than 15 providers and narrowed it down to the 10 best. We analyzed these across six essential categories, using a total of 17 different metrics. The criteria were weighted to focus on features that are crucial to small businesses.
Here are the metrics we used to review the top registered agent services:
Pricing
We looked at both the startup and renewal costs for registered agent services, as well as any extra or unexpected fees, including surprise add-ons. We also included any guarantees and additional benefits. Pricing makes up 20% of the final score.
General Features
In our assessment, 30% of the methodology was devoted to examining how services oversee documents, relay the receipt of new mail and if they notify you about critical registration renewal deadlines and urgent items.
Mobile App
These days, business takes place in far more locations than a single office. Many business owners rely on mobile technology to keep things running smoothly. We made sure to take into consideration whether services offered a mobile app; however, this functionality only accounts for 5% of the score since it doesn’t contribute to the services provided by the actual agent.
Service and Support
Unlike mobile features, we found that the ability to reach live help at any time is a crucial component of a top-tier service. We analyzed the customer support availability for each provider and rated them based on the various methods of contact, the availability of 24/7 support and the existence of a knowledge base for self-help. These factors make up 15% of a provider’s total score.
Ratings and Reviews
To grasp how users everywhere assess each provider, we reviewed third-party user reviews and ratings. We looked into the average rating for each provider and the total number of reviews they accumulated to see if it lives up to its marketing promises. These ratings account for 10% of the total score.
Expert Score
Based on our direct experience, we considered a variety of metrics such as user-friendliness, feature quality and popularity to determine the best services. This expert review represents the final 20% of the total rating.
