Features
While LegalZoom covers all bases across its plans, its higher-tier plans offer extra features that are ideal for small businesses that are growing and that have more complex legal needs.
LegalZoom’s standard features found across all the LLC formation plans include a name check service, a customizable website and articles of organization preparation and filing with the New Mexico Secretary of State. All plans also include a digital welcome packet with a checklist outlining the important tasks your business should take after getting your LLC registered in New Mexico.
The Pro and Premium plans add in features such as an employer identification number (EIN), an operating agreement and phone consultations. With the most expensive Premium plan, small business owners will also receive personalized advice and consultations with business attorneys.
This plan also allows business owners to make changes to their LLC formation documents free of charge for the first 30 days.
Pricing
Along with many other LLC services, LegalZoom offers a free LLC formation plan where you only pay the $50 filing fee set by the state of New Mexico. However, this free plan only includes the most basic features.
The Pro and Premium plans cost $249 and $299, respectively (plus the $50 New Mexico LLC filing fee). While these plans require more of an investment, you may decide that they are worth the price because of the additional services they include. If you want to consult with an attorney about more complex needs, the Premium plan for $299 could be the best fit.
It is important to note that none of LegalZoom’s plans include registered agent service. It is available for $249 per year as an add-on to any of the free or paid plans. The cost is a bit pricey for this service, as some competitors, such as Bizee and Active Filings, offer it for free for the first year, and several others charge $200 or less per year.
Customer Service
While LegalZoom does not provide 24/7 customer support, it has live agents available every day (5 a.m. to 7 p.m. PT, Monday through Friday and 7 a.m. to 4 p.m. PT, Saturday and Sunday). There is also a live chat feature on the website for more basic questions or times when you would prefer not to speak over the phone.
LegalZoom customers can also explore the Forms & eSign Knowledge Base to locate answers to more common questions on their own.
Reputation
LegalZoom is a well-known and well-trusted LLC formation service. More than 4 million business owners have used it to incorporate their companies. The company has a high rating on Trustpilot, showcasing the overall satisfaction of the majority of customers.
To offer additional peace of mind, LegalZoom also guarantees its services and promises to correct any mistakes on its end at no cost to the customer.
Learn more: Read our full LegalZoom review.