Unfortunately, you rarely know when an elevated welcome offer will pop up. If you are still within the window for earning a welcome offer, you can contact the card issuer to see if it will match the new welcome offer.
In this case, if you’re still within that three-month window from account opening, you can call Chase or send a message through your portal explaining your frustration. Each card issuer has its policy on this, but Chase can often be more lenient than others—Chase may match the new, higher welcome offer even if you applied before the new offer went live.
If you have an existing history with Chase, it is more likely to match the new offer. If this is your first time with the bank, you might not have much luck, but it can’t hurt to try. If you do reach out to a representative, ensure you have all of the information on hand—the amount of the welcome offer you were approved for, the amount of the increased bonus, when you applied for your card and when the new offer was announced. Establishing a timeline can help you make your case.
Several points and miles enthusiasts have expressed similar frustrations. Some cardholders have gone through this process already after the elevated bonus was announced. They were told to reach out to Chase after meeting the minimum spending requirement, and they might be awarded the higher offer. Chase may want to see you spend enough to earn the welcome offer before they agree to additional points.